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Author: Nhựt Minh (Nhựt Minh )

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Lessons from experts to enhance your Customer Life Cycle

Lessons from experts to enhance your Customer Life Cycle

According to a Gartner statistic, up to 80% of a business’s future revenue comes from 20% of its existing customers. In fact, the success of a business depends on strengthening the loyal customer file and increasing their satisfaction.  With the mission of bringing expertise’s point of view in order to help businesses optimize their Customer...

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Burnout – Who Should Take Action?

Burnout – Who Should Take Action?

We often think of burnout as an individual problem that it is solvable. For instance, simple methods like “learning to say no”, meditating or doing yoga, traveling somewhere or practicing resilience. However, those are just like sticking a band-aid on a huge crack, in this case, a workplace phenomenon.  “Burnout” now officially recognized by the...

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